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Quick answers.
When will my order arrive?
Most orders arrive within 4–5 business days from the order date, including 1 business day for production. We’ll email tracking details when your order ships.
Do you ship free?
Yes—every order ships free to U.S. addresses.
How do I care for my piece?
Follow the care notes on each product page and the product label. Our Inspiration blog also has a full rug care guide.
Can I return an item?
You may request a return within 30 calendar days after delivery. Items must be unused, unwashed, and in their original condition. Contact info@euroserpod.com before returning an item and see our Refund Policy for complete terms.